Hi-Tech PDR Web Privacy Policy

Last Updated: 1/16/2026

PART 1 — Introduction, Scope & Data Sources

Hi-Tech PDR (“Hi-Tech PDR,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, including but not limited to https://www.hi-techpdr.com (the “Website”).

This Privacy Policy explains how we collect, use, process, store, disclose, and protect information obtained through the Website, including information submitted through contact forms, chat features, insurance-related submissions, employment applications, document uploads, and other online interactions.

This Privacy Policy applies solely to information collected through the Website. It does not apply to information collected offline or through third-party websites or services not controlled by Hi-Tech PDR, unless explicitly stated otherwise.

By accessing or using the Website, submitting information through any form, chat feature, or upload functionality, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, processing, and storage of your information as described herein.

This Privacy Policy is intended to comply with applicable privacy and data protection laws in the United States, including, where applicable:

the California Consumer Privacy Act and California Privacy Rights Act (CCPA / CPRA),
the Colorado Privacy Act (CPA),
the Virginia Consumer Data Protection Act (VCDPA),
the Connecticut Data Privacy Act (CTDPA),
the Utah Consumer Privacy Act (UCPA), and other applicable federal, state, and local laws.

PART 1 — Categories & Sources of Information We Collect

1.1 Information You Voluntarily Provide

We collect personal information that you voluntarily submit through the Website, including, without limitation:

Contact and Identification Information

Full name
Email address
Phone number
Company or organization name

Insurance & Claim-Related Information

Insurance provider name
Claim number or reference number
Information related to vehicle damage, service requests, or claims that you choose to submit

Employment & Recruitment Information

Resume or CV
Employment history
Certifications, licenses, or qualifications
Information submitted through job application or career forms
Any additional information you voluntarily include in your application or attachments

Communications

Messages submitted through contact forms
Chat communications conducted via the Website
Information included in uploaded documents or files

Submission of information is voluntary. However, certain services—such as responding to inquiries, evaluating service or insurance-related requests, or reviewing employment applications—may not be available without the requested information.

1.2 Chat Functionality

The Website may include a live chat or messaging feature that allows users to communicate with us in real time or asynchronously.

Information shared through the chat feature is treated in accordance with this Privacy Policy and may be stored, reviewed, and processed for customer service, operational, quality assurance, security, and training purposes.

1.3 Automatically Collected Information

When you visit or interact with the Website, certain technical and usage information may be collected automatically, including:

Internet Protocol (IP) address
Browser type and version
Device type and operating system
Pages viewed, links clicked, and time spent on the Website
Referring URLs and general location data (city/state level)

This information is collected through cookies, log files, pixels, and similar technologies.

1.4 Hosting, Storage & Third-Party Infrastructure

The Website is hosted on the Wix platform. Information submitted through the Website, including uploaded documents and chat communications, may be stored and processed on Wix servers and infrastructure, subject to Wix’s security and data protection practices.

By using the Website, you acknowledge that your information may be processed and stored by third-party service providers acting on our behalf for hosting, analytics, communications, and operational purposes.

1.5 Information We Do Not Intentionally Collect

We do not intentionally collect:

Social Security numbers
Government-issued identification numbers (such as driver’s license numbers)
Financial account or payment card numbers

If such information is inadvertently submitted, we will take reasonable steps to limit access and delete it where appropriate, subject to applicable legal obligations.

1.6 Minors

The Website is intended for individuals who are at least eighteen (18) years of age. We do not knowingly collect personal information from individuals under the age of 18.

1.7 Accuracy of Information

You are responsible for ensuring that the information you submit through the Website is accurate and up to date. Hi-Tech PDR is not responsible for inaccuracies in information provided by users.

PART 2 — Use of Information & Processing Purposes

2.1 General Use of Information

We use the information collected through the Website for legitimate business purposes, including to:

Respond to inquiries, requests, and communications
Evaluate and process insurance-related submissions and service requests
Review and manage employment applications
Communicate with you regarding services, opportunities, or requests
Improve website functionality, performance, and user experience
Conduct internal analysis and operational planning
Maintain website security and prevent fraud or misuse
Comply with applicable legal and regulatory obligations

2.2 AI-Assisted & Automated Processing

We may use automated systems and artificial intelligence–assisted tools to process, organize, analyze, categorize, and route information submitted through the Website, including contact requests, insurance-related submissions, chat communications, and employment applications.

AI-assisted processing is used to improve efficiency, accuracy, response times, and internal analysis. Such processing does not replace human review in employment decisions, service determinations, or other material outcomes.

2.3 Consent to Communication

By submitting information through the Website, including through forms, chat features, or uploads, you expressly consent to be contacted by Hi-Tech PDR using the contact information you provide, including via email, phone calls, text messages, or other reasonable communication methods, for purposes related to:

responding to your inquiry or request
providing information about services or opportunities you have requested
recruitment and employment-related communications
operational, administrative, or follow-up communications

You may opt out of certain types of communications at any time, subject to applicable legal requirements.

2.4 Marketing & Analytics Communications

We may use your information to communicate with you regarding Hi-Tech PDR services, updates, or opportunities, where permitted by law. We do not sell personal information and do not knowingly share personal information for third-party marketing unrelated to Hi-Tech PDR.

2.5 Information Submitted on Behalf of Others
In certain circumstances, you may submit personal information relating to another individual (for example, insurance-related information, vehicle owner details, or employment-related information). By submitting such information, you represent and warrant that you have obtained all necessary rights, permissions, and consents to provide the information to Hi-Tech PDR and to authorize its collection, use, processing, and disclosure in accordance with this Privacy Policy and applicable law.

PART 3 — Disclosure, Third Parties, Cookies, Advertising & Legal Disclosure

3.1 Disclosure of Information

Hi-Tech PDR does not sell personal information. We disclose personal information only as permitted or required by applicable law and only for legitimate business purposes consistent with this Privacy Policy.

We may disclose information collected through the Website in the following circumstances:

to internal personnel who require access to perform their job functions;
to third-party service providers that perform services on our behalf;
to comply with legal obligations or lawful requests;
to protect the rights, property, or safety of Hi-Tech PDR, users, or others;
in connection with a business transaction.

3.2 Third-Party Service Providers

We may share information with third-party service providers that assist us in operating and maintaining the Website and our business operations. These service providers may include, without limitation:

website hosting and infrastructure providers (including Wix);
analytics and performance providers (such as Google Analytics);
advertising and marketing platforms (such as Google Ads);
communication, messaging, and chat service providers;
data processing, automation, and AI-related service providers.

These third parties act as data processors or service providers and are authorized to process information only for purposes consistent with our instructions and this Privacy Policy. We require such providers to implement reasonable security measures designed to protect information.

3.3 Hosting, Infrastructure & Data Storage

The Website is hosted on the Wix platform. Information submitted through the Website—including contact form submissions, chat communications, document uploads, insurance-related information, and employment application materials—may be stored and processed on Wix servers and infrastructure.

By using the Website, you acknowledge and consent to the processing and storage of your information by third-party infrastructure providers acting on our behalf, including providers that may store or process data outside of your state of residence, subject to applicable law.

3.4 Cookies & Tracking Technologies

We use cookies, pixels, tags, log files, and similar technologies to support Website functionality, analytics, advertising, and security.

These technologies may collect information such as:

IP address;
browser type and settings;
device type and operating system;
pages viewed and actions taken on the Website;
referral sources and interaction timestamps.

Cookies may be session-based or persistent and may be set by us or by third-party providers.

You may control or disable cookies through your browser settings. Disabling cookies may limit certain features or functionality of the Website.

3.5 Analytics

We use analytics tools, including Google Analytics, to better understand how visitors interact with the Website. These tools collect usage data such as pages visited, session duration, interaction patterns, and approximate geographic location (city/state level).

Analytics data is used to:

improve Website design and performance;
analyze trends and usage patterns;
enhance user experience.

Where reasonably possible, analytics data is processed in aggregated or pseudonymized form. We do not use analytics data to identify individual users unless required for security or fraud prevention purposes.

3.6 Advertising & Marketing Technologies

We may use advertising technologies, including Google Ads and similar platforms, to measure the effectiveness of advertising campaigns and to display advertisements related to Hi-Tech PDR services.

Advertising technologies may collect information regarding interactions with advertisements and visits to the Website. Such information may be used to deliver relevant advertising content consistent with applicable law.

We do not sell personal information and do not knowingly share personal information for third-party marketing purposes unrelated to Hi-Tech PDR services.

3.7 “Do Not Track” Signals

Some browsers offer a “Do Not Track” (“DNT”) setting. At this time, the Website does not respond to DNT signals. You may still control tracking technologies through browser and device settings.

3.8 Legal Obligations & Lawful Disclosure

We may preserve and disclose information collected through the Website if we believe in good faith that such disclosure is reasonably necessary to:

comply with applicable laws, regulations, legal processes, subpoenas, or court orders;
respond to requests from governmental or regulatory authorities;
enforce this Privacy Policy or other agreements;
investigate or respond to claims, disputes, or allegations;
protect the rights, property, safety, or security of Hi-Tech PDR, our users, employees, contractors, or the public;
prevent fraud, misuse, or security incidents.

3.9 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or similar business transaction involving Hi-Tech PDR, information collected through the Website may be transferred as part of that transaction, subject to applicable legal requirements.

3.10 Aggregated & De-Identified Information

We may aggregate or de-identify information collected through the Website so that it no longer reasonably identifies an individual. Aggregated or de-identified information may be used for business analysis, research, reporting, and improvement of services and may be shared with third parties for lawful purposes.

3.11 No Responsibility for Third-Party Services

While we make reasonable efforts to work with reputable service providers, Hi-Tech PDR is not responsible for the privacy practices, security measures, or actions of third parties that operate independently from us. Use of third-party services is subject to their respective privacy policies and terms.

3.12 Internal Use & Communication Channels
Information submitted through the Website may be shared internally among Hi-Tech PDR employees, contractors, or authorized personnel on a need-to-know basis for legitimate business purposes.

Such information may be communicated, accessed, or processed through various internal communication channels and systems, including email, messaging platforms, workflow tools, customer management systems, and other operational technologies, provided that such use is consistent with this Privacy Policy and applicable law.

PART 4 — Website Content, News, Blog, Opinions, No Warranty & No Reliance

4.1 Informational Purpose of Website Content

All content made available on the Website, including but not limited to text, articles, blog posts, news updates, case examples, graphics, images, videos, and other materials (collectively, the “Content”), is provided for general informational purposes only.

The Content is not intended to constitute, and should not be construed as, professional advice, legal advice, insurance advice, technical guidance, or a guarantee of services, outcomes, or results.

4.2 News, Blog Posts & Editorial Content

The Website may include news updates, blog posts, articles, commentary, insights, or other editorial content reflecting the views, opinions, or experiences of Hi-Tech PDR or individual authors at the time of publication.

Such Content:

represents opinions or general information as of the publication date;
may be based on sources believed to be reliable at the time, but is not guaranteed to be complete, current, or accurate;
may become outdated over time due to changes in laws, industry practices, technology, or market conditions.

Hi-Tech PDR does not undertake any obligation to update, revise, or correct Content after it is published.

4.3 No Warranties Regarding Content

To the fullest extent permitted by applicable law, the Website and all Content are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express or implied.

Hi-Tech PDR expressly disclaims any warranties, including but not limited to implied warranties of accuracy, completeness, reliability, merchantability, fitness for a particular purpose, non-infringement, or availability.

4.4 No Reliance

You acknowledge and agree that any reliance on the Content is at your own risk. Hi-Tech PDR shall not be responsible or liable for any decisions, actions, or omissions taken by you or any third party based on the Content available on the Website.

The Content should not be relied upon as a substitute for professional advice or independent evaluation tailored to your specific circumstances.

4.5 Forward-Looking Statements

Certain Content on the Website may contain forward-looking statements or expectations regarding services, operations, market conditions, or future developments. Such statements are inherently subject to risks, uncertainties, and assumptions and are not guarantees of future performance or results.

Actual outcomes may differ materially from those expressed or implied in forward-looking statements.

4.6 Third-Party Content & References

The Website may include references to third-party sources, articles, studies, or external materials. Such references are provided for informational purposes only.

Hi-Tech PDR does not endorse, verify, or assume responsibility for the accuracy, completeness, or reliability of third-party content, even if referenced, quoted, or linked on the Website.

4.7 User-Generated Content

If the Website allows users to submit content, comments, reviews, messages, or other materials, such content reflects the views of the individual user and not necessarily those of Hi-Tech PDR.

Hi-Tech PDR reserves the right, but does not assume the obligation, to monitor, review, modify, or remove user-generated content at its sole discretion.

4.8 Availability & Modifications of Content

Hi-Tech PDR reserves the right to modify, update, suspend, or discontinue any Content, feature, functionality, or portion of the Website at any time and for any reason, without prior notice.

We do not guarantee that the Website or any Content will be available at all times or free from errors, interruptions, delays, defects, or technical issues.

We do not represent or warrant that the Website or any Content is appropriate for use or accessible in all locations, jurisdictions, or regions. Access to the Website from jurisdictions where such access is unlawful is prohibited. Users who choose to access the Website from other locations do so at their own risk and are solely responsible for compliance with applicable local laws and regulations.

4.9 No Creation of Legal or Contractual Obligations

Nothing on the Website, including Content, communications, or responses to inquiries, shall be construed as creating any warranty, representation, contractual obligation, or binding agreement unless expressly stated in a written agreement executed by Hi-Tech PDR.

PART 5 — State-Specific Privacy Rights

5.1 Overview of State Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information under applicable privacy laws. These rights may include the ability to access, correct, delete, or obtain information about the processing of your personal information, subject to applicable legal limitations and exceptions.

Hi-Tech PDR honors applicable privacy rights as required by law and verifies requests in accordance with applicable legal requirements.

5.2 California Residents (CCPA / CPRA)

If you are a California resident, you may have the following rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act:

Right to Know

You may request information about:

the categories of personal information we collect;
the categories of sources from which personal information is collected;
the business or commercial purposes for collecting or using personal information;
the categories of third parties with whom personal information is shared;
the specific pieces of personal information we have collected about you.

Right to Delete

You may request that we delete personal information we have collected about you, subject to certain legal exceptions, including where retention is necessary to comply with legal obligations or for legitimate business purposes.

Right to Correct

You may request correction of inaccurate personal information.

Right to Limit Use of Sensitive Personal Information

Hi-Tech PDR does not use or disclose sensitive personal information for purposes that would require limitation under the CPRA.

Right to Opt-Out of Sale or Sharing

Hi-Tech PDR does not sell personal information and does not share personal information for cross-context behavioral advertising as defined by applicable law.

Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising any of your California privacy rights.

5.3 Colorado Residents (CPA)

If you are a Colorado resident, you may have the following rights under the Colorado Privacy Act:

the right to access personal data we process about you;
the right to correct inaccuracies in your personal data;
the right to delete personal data concerning you;
the right to obtain a copy of your personal data in a portable format;
the right to opt out of certain processing activities, where applicable.

5.4 Virginia Residents (VCDPA)

If you are a Virginia resident, you may have the following rights under the Virginia Consumer Data Protection Act:

the right to confirm whether we process your personal data;
the right to access your personal data;
the right to correct inaccuracies;
the right to delete personal data;
the right to obtain a copy of personal data you provided in a portable format;
the right to opt out of certain processing activities, where applicable.

5.5 Connecticut Residents (CTDPA)

If you are a Connecticut resident, you may have the following rights under the Connecticut Data Privacy Act:

the right to access personal data;
the right to correct inaccuracies;
the right to delete personal data;
the right to obtain a copy of personal data;
the right to opt out of certain processing activities, where applicable.

5.6 Utah Residents (UCPA)

If you are a Utah resident, you may have the following rights under the Utah Consumer Privacy Act:

the right to access personal data we process about you;
the right to delete personal data you provided to us;
the right to obtain a copy of personal data you provided;
the right to opt out of certain processing activities, where applicable.

5.7 Exercising Your Privacy Rights

To exercise any applicable privacy rights, you may submit a request by contacting us using the information provided in the Contact Information section of this Privacy Policy.

We may require verification of your identity before processing your request. We will respond to verified requests within the timeframes required by applicable law.

5.8 Authorized Agents (California Residents)

California residents may designate an authorized agent to submit requests on their behalf. We may require proof of authorization and verification of identity before processing such requests.

5.9 Appeals Process

Where required by law, if we decline to take action on a request, you may have the right to appeal our decision. Appeal instructions will be provided in our response, where applicable.

5.10 Scope & Limitations

Your rights may be subject to limitations, exceptions, or exemptions under applicable law. Certain information may be retained or processed as permitted or required to comply with legal obligations, resolve disputes, enforce agreements, or protect our legal rights.

PART 6 — Data Security, Retention, Policy Updates & Contact Information

6.1 Data Security

Hi-Tech PDR takes reasonable administrative, technical, and physical measures designed to protect personal information submitted through the Website against unauthorized access, loss, misuse, alteration, or disclosure.

Access to personal information is limited to individuals who require such access for legitimate business purposes consistent with this Privacy Policy. We also require third-party service providers acting on our behalf to implement reasonable security measures appropriate to the nature of the information processed.

While we strive to protect personal information, no method of transmission over the Internet or method of electronic storage is completely secure. Accordingly, Hi-Tech PDR cannot guarantee absolute security of information.

6.2 Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

· responding to inquiries and communications;

· evaluating and processing service, insurance-related, or employment requests;

· maintaining records for operational, analytical, or quality assurance purposes;

· complying with legal, regulatory, contractual, or audit obligations;

· resolving disputes and enforcing agreements.

Retention periods may vary depending on the type of information, the context in which it was collected, and applicable legal requirements. Information may be retained longer where required or permitted by law.

6.3 User Responsibilities

You are responsible for maintaining the confidentiality of any information you submit through the Website and for ensuring that any information you provide is accurate and lawful. Hi-Tech PDR is not responsible for information disclosed by users through unsecured or unintended channels.

6.4 Changes to This Privacy Policy

Hi-Tech PDR reserves the right to modify, update, or revise this Privacy Policy at any time, in its sole discretion. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the Website after the posting of changes constitutes acceptance of the revised Privacy Policy.

6.5 Contact Information

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need additional information regarding our data practices, please contact us at:

Hi-Tech PDR Email: info@hi-techpdr.com Website: https://www.hi-techpdr.com

6.6 Entire Policy

This Privacy Policy constitutes the entire privacy policy governing the Website and supersedes any prior versions or statements regarding privacy practices related to the Website.